Make data driven decisions to empower your business.

Formerly known as Model Citizens

Welcome to a world where measurable business value is delivered as a service. We use data to understand your customer behaviour which helps you build better relationships.

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What we do

Often the business question being asked isn’t the real underlying issue – our job is to get to the bottom of this. We bring together data from multiple sources and carry out value add analysis to make your business perform better.

Data Driven Decision Making

Data can and should inform most of the decisions a leading brand makes. But many teams struggle to harness vast amounts of data or drill down to a granular level. We ve got the solutions to help you achieve this.

Remote Analytics Leadership

Organisations often have a breadth and depth of analytical needs but only a small analytics team. We can apply our expertise to bridge the knowledge gap and offer virtual analytics support from anywhere in the world.

Customer/Loyalty Health Check

Understanding how different strategies might impact long term performance is challenging but critical to ensuring success. We can model how your customer strategy (or loyalty scheme) will perform over the longer term.

Strategic Change and Capability Assessment

How do you get the best out of the team in the areas that are important to the business? Do you need to invest? Recruit? Or just put in place better ways of working? We are experts at ensuring your analytics function grows with your business needs.

Data Mobilisation

Is your data locked away in legacy disconnected systems? Often your marketing strategy is dependent on a step change in your customer knowledge. This in turn may be reliant on data that is locked away in disparate systems. We can help access your data and unlock its potential whilst aligning with strategic IT guidelines.

Who we do it for

Unravelling the value of loyalty
Sky launched a new loyalty proposition and wanted to understand the ROI of the programme. Our clustering methodology mapped the value of the different tiers and enabled Sky to plan future investment and understand where the scheme was driving value.
Proactive retention
Churn models don’t work well for low frequency businesses – so we developed and automated 43 models to understand when customers are likely to book and travel and the most likely destination and style of holiday to automatically make the best retention decisions
Creating an Insight capability
BNY Mellon wanted to maximise the value it gets from data and grow marketing as a revenue stream. We carried out a capability assessment to benchmark all aspects of the data function and generated a roadmap to support marketing and CRM ambitions

  • At Fortnum’s, we see the positive proof of Realise Unlimited’s clear strategic thinking and attention to detail every day. As an agency and on an individual level, they’re intelligent, adaptable and genuinely collaborative. I would highly recommend them."Fortnum & Mason Head of Marketing & Online

  • I have repeatedly engaged Realise Unlimited through roles at various organisations and they always deliver. They are clever but engaging people who, most importantly, get how businesses tick.Aviva CMO

GOT A QUESTION?

We'd love to hear from, if you have any questions then please don't hesitate to contact us