Customer Engagement Scoring

Supercharge your lead engagement and conversion

What if you could identify which customers are actively engaging with your brand right now, and which behaviours are most likely to lead to a sale?

Our Customer Engagement solution utilises data science to give you a dynamic picture of your hot leads and future prospects.

Realise can help you create an efficient customer-driven sales and marketing program to improve conversion and give your customers a seamless experience.

Our deployed solution means that you engage with your customers at the time that is right for them to maximise your sales opportunities.

Have you ever found yourself thinking...

We need better information about our leads to improve conversion.

My team needs help prioritising their sales and conversion efforts by talking to the right leads, about the right things, at the right time.

Our sales team works on a calendar basis, but we want to talk to our customers when they are ready to purchase

Our Solution

Consolidate

Bring together all customer data sources into a single record of actions – emails, DMs, calls, purchase history, web traffic etc.

Analyse

Use machine learning to identify the most meaningful relationships between customer actions and propensity to buy.

Score

Create a consolidated score based on value, recent activity, changes to behaviour and the time since last engagement.

Deploy

Embed in regular business processes and applications to drive sales and marketing activity.

See it in action

Barrett Homes

Increasing sales conversion in residential housing